Privacy Policy

1. Information We Collect

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We collect information to provide you with the best possible cleaning services. This may include:

• Personal Information: Name, address, phone number, email address, and any other information you voluntarily provide.

• Payment Information: When you book a service, payment details are securely processed through trusted third-party payment processors. We do not store your full payment information.

• Service Details: Information about your property (size, number of rooms, special requests, pet information, etc.) to properly schedule and deliver services.

• Website Usage Information: We may collect anonymous data about website visits (such as pages viewed, time spent, and browser type) through cookies or similar technologies to improve our site and services.

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2. How We Use Your Information

We use the information we collect to:

• Schedule and deliver cleaning services

• Process payments

• Communicate with you about appointments, promotions, or important service updates

• Improve our website, services, and customer experience

• Respond to inquiries and provide customer support

We do not sell, rent, or trade your personal information to third parties.

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3. Sharing of Information

We only share your information:

• With trusted third-party service providers who assist us in delivering our services (such as payment processors or scheduling platforms)

• When required by law or to protect the rights and safety of RIHA Cleaners or others

All third parties with whom we share information are contractually obligated to protect your data.

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4. Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, or misuse. Our website uses secure encryption protocols, and all payment transactions are processed through PCI-compliant providers. However, no system can be completely secure, and you share your information with us at your own risk.

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5. Your Choices

You have the right to:

• Request a copy of the information we hold about you

• Update or correct your information

• Request deletion of your information (subject to legal or service obligations)

To make a request, please contact us at rihacleaners@gmail.com.

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6. Cookies and Tracking

We may use cookies or similar technologies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but doing so may limit certain functionalities of our website.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the effective date at the top of this page or through direct communication.

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8. Contact Us

If you have any questions about this Privacy Policy or your information, please contact us:

RIHA Cleaners
667-273-1130
rihacleaners@gmail.com